Ron and Marilyn E. from Ohio
To whom it may concern:
We purchased a camper van (Pleasure Way Traverse) from Paul Sherry RV this summer. Our experience was very pleasant. Sam Artz, our salesman, did a wonderful job. He was low key yet knowledgeable, found answers to any questions we had. We knew we wanted something small and he did not pressure us with larger units. Once we decided to buy the whole process went smoothly except waiting for the title. That could have been explained better by the business department.
We would recommend Paul Sherry RV to anyone who is shopping for a RV.
Ron and Marilyn E.
Wally from Dayton
We were very happy with the service that we got. Both the sales and the service staff were quite helpful. We took the trailer to Hueston Woods State Park over Labor day weekend and had a good time. We had a chance to learn a lot about the trailer.
Joe & Tammy from West Virginia
Dear Mr. Sulfridge,
We would like to thank you again for the time and attention you gave us as we purchased our RV. We know it was a nothing sale compared to what you usually have but you gave us your attention and time and even spent time Saturday going over everything in the camper. We were very impressed with the staff also. We will certainly tell people it was worth the drive to work with people who treat their customers so well - no matter how large or small their purchase is.
Joe and Tammy
Wayne T from Springfield, OH
Just got back in from picking up my RV from your business and wanted to pass along to you that I was very pleased with everything that took place. I was especially impressed with the young man who worked with me. I thought his first name was Jake but looking at my copy of the invoice it appears his name is Jarrett Shell. This was the first time I've ever taken anything in for work that they called me instead of me having to call them for updates. Bottom line is that everything that Jake told me would happen, did happen just as he said. It is maybe too early to say all the installation and repair work is perfect as I have yet to use it but I have every confidence it will be just fine. I was visiting an old supervisor at work shortly before I dropped my camper off for this work and was telling him my plans. He asked me to tell him how everything went because he was looking for a place to have some work preformed on his unit. You can bet I will pass on to him that I was very pleased and would assure him your business is the place to visit.
Just wanted to let you know I was extremely happy with the way your business handled my repairs and that I was very impressed and pleased with the efforts of Mr. Shell in particular.
Dick & Janet K from Maumee, OH
We bought a 2008 Forest River previously owned by "grandpa". We just wanted to tell you what we think of Paul Sherry as some one to deal with. GREAT!! Starting with Robin, to finance, to service department. We knew when we bought it there was no warranty. When we stopped the first night we knew it needed at least 1 new battery. Turned out it needed 3. One call to Robin and the dealership paid for the batteries with an apology that it was not taken care of before purchase. This is our 3rd used motor home and the first time we have been treated fairly. We tell people if they are in the market for a RV of any type to consider Paul Sherry RVs. Thank you Robin for telling us about the Forest River. We love it and have enjoyed it this summer. Our next trip is out to Nebraska to see our Granddaughter
Roger & Sharon S. from Byrdstown, TN
We stopped just to look around next thing I no I'am signing on the dotted line. Just kidding Robin showed us 5th wheels, trailers and Class B's new and used alike Robin you are very knowledgeable about the different products you had on hand and took very good care of us from the time we first came on the lot till we actually left with our new class B only had it for a short time but really do enjoy it. Loving the fuel mileage going from 5 to 17 mpg is wonderful.
Scott did a super job explaining all the different options on the unit we left very satisfied with our total experience at Sherry RVs look forward to doing business with you all again.
Tim & Julie from Ashville, North Carolina
Question: What brought you to Paul Sherry RV (How did you hear of us)?
Answer: The internet... We Google searched for Georgetown 350
Q: What was the deciding factor for you to purchase your vehicle with us?
A: You had the RV we have been looking for and the price was very good!
Q: What can we improve upon?
A: Not much. Everyone was very nice. Mike Sherry took care of us. We will send more campers to see Mike. Scott was also helpful, great job! Please thank Mike Reynolds also.
Dean A from St. Mary's, OH
I talked to Robin, your sales rep there in Piqua. I am a first time potential customer.
I had many different ideas to run past Robin and was really pleased with how he took the time to clear up several issues that were on my mind. I hope He can help me find the RV for me. I will be hopefully working with him in the near future to purchase an RV that meets my needs. Again. Thanks Robin for taking the time.
Ken S from Boonsboro, MD
Dear Mr. Sherry,
Several weeks ago my wife and I were traveling through your area, North on I75 near the rest area, and encountered a significant problem with the axle components of our fifth wheel RV. As a couple who spends winter months full time in our RV this is not the predicament we wanted to find ourselves in; broken down several hundred miles from our home along the side of a highway in an unfamiliar area on a Sunday morning.
We were able to limp to your RV dealership and make arrangements the following Monday morning for repairs with your service manager Mr. Jake Shell. My experience with Mr. Shell was extremely positive throughout the entire breakdown and repair incident. Mr. Shell was extremely professional, courteous, and made every effort to acquire parts for our RV and make repairs in a timely manner to get us back on the road. In all of our travels and in all of our experiences with RV repairs I can honestly say my wife and I have never experienced such exceptional customer care and good service as we did at your dealership.
I know that a lot of the positive experience I had with Mr. Shell was a result of his innate good character, professional bearing, and demeanor, but I also recognize that it is also more than likely at least partially a result of the training and standards you set and expect from your employees. I can say without reservation that Mr. Shell represents you and your dealership extremely well and I am grateful for the help and service I received from him and your dealership.
PS - I would not want to forget to acknowledge the courtesy and kindness shown to us by the receptionist at the service department - Lisa. Her compassion and thoughtfulness are a positive reflection upon not only your dealership but also of Piqua, OH as a whole.
Mark and Carolyn from Cleveland area
Thanks again for what Carolyn and I can say was an absolutely great buying experience. You and the team are first rate professionals and we want to thank you for the personal service you all provided. I was first apprehensive buying from a dealer 4+ hours away, but it was worth every mile we drove.
I also want to share that I've contacted CrossRoads 3 - 4 times this past month with questions on the unit and I always get a technician with a couple of minutes. For instance, we're upgrading the bath fan and the beige lap sealant they used isn't available to the public retailers yet, so they're sending me two tubes for free. I am an active blogger on the CrossRoads forums, so hopefully my postings generate some sales leads for you soon!
Disclaimer: We believe in providing accurate and up front information, and we try our hardest to provide all the information necessary for our shoppers. We cannot, however, guaranty 100% accurate information simply due to the possibility of human error. Please double check pricing, details, specs, features, and options with your salesmen before making a purchase. Thanks for choosing to shop at PaulSherryRVs.com!